Cancellation policy incl. cancellation form
Download Withdrawal Form

Notice of Cancellation




You have the right to cancel this contract within fourteen days without giving any reason.




The cancellation period is fourteen days from the day the contract is concluded.




In order to exercise your right of withdrawal, you must provide us (Hans-Peter Henkel, Kleine Str. 8, 38116 Braunschweig,, phone: (05 31) 57 04 64) with a clear statement (e.g. a letter sent by post , Fax or email) of your decision to cancel this contract. You can use the attached sample cancellation form, but this is not mandatory.




To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.






Consequences Of Cancellation




If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.